Customer Relations Representative - State Farm Agent Team Member
Part Time in Kennesaw, GA
Responsive recruiter
Benefits
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION
Successful State Farm Agency is adding to our team with the role of Customer Relations Representative/In-Book Marketing Specialist. This is a part-time, in office position on our Customer Service Team mainly focused on expanding relations with our current customers; and setting appointments for our Sales Team.
We look forward to connecting with you if you are the ideal customer-focused, outgoing, self-motivated, and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES
- Outbound calling to our existing customer base to set appointments for various initiatives, including but not limited to, Annual Insurance Reviews, Investment Planning, and Seminars.
- Supporting the Sales & Marketing team in executing campaigns and initiatives.
- Maintaining accurate records of customer interactions and appointments.
- Collaborating with team members to achieve departmental goals.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS
- Communication and problem-solving skills.
- Experience in sales, telemarketing, and customer service preferred.
- Ability to handle high-stress situations calmly.
Compensation $18.00 - $20.00 per hour
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