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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Piyu Priyatham

April 18, 2024

5  out of  5 rating by Piyu Priyatham
"Great service by David Still. He was very patient and kind. Definitely recommended."
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Katie Dingler

March 4, 2024

5  out of  5 rating by Katie Dingler
"I recommend this agency 10/10! Sarah was extremely helpful in getting us the best rates! She was knowledgeable, responsive, and got us set up with great efficiency. Her level of customer service was stellar and really put my mind at ease knowing we have great coverage at the best price. Exactly what insurance is there for! Thank you so much!"
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Betty Jimenez

February 1, 2024

5  out of  5 rating by Betty Jimenez
"This is the best insurance agent i have ever had. Liz is a great help any time I have any questions on my policy. She is nice and extremely knowledgeable!"
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Matt R

October 6, 2023

5  out of  5 rating by Matt R
"Everyone is so friendly on the phone and they don't really try to upsell as much as other insurance agencies I've dealt with."
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Jarel Wright

September 8, 2023

5  out of  5 rating by Jarel Wright
"Christiania loftin was extremely helpful and made sure i got the best deal for my auto insurance"
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Lanna costa

September 6, 2023

5  out of  5 rating by Lanna costa
"Christina Loftin is the best! She is very helpful, patient, and she was able to explain anything that I couldn’t understand. Thank you for making the process so easy and for all the attention you gave me even after calling me back to ask if I had any daubs.."
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Andrew A Feng

August 26, 2023

5  out of  5 rating by Andrew A Feng
"I was searching for auto and home insurance bundles and Mr. Ryan Losito of Rick Mottern State Farm Agency responded to my request. Mr. Losito was very knowledge and helpful in answering all my questions. In the end, he also provided a very reasonable priced policy. Highly recommend!"
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Jamika Dickens

August 21, 2023

5  out of  5 rating by Jamika Dickens
"I had the pleasure of speaking with Christina Loftin . I shared with her how outrageous my auto insurance payments were . Christina was so helpful ! She was able to get a lower auto insurance premium and offered renter’s insurance that was way less than what I was previously paying . Thank you so much !"
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Chris Williams

August 16, 2023

5  out of  5 rating by Chris Williams
"Spoke with Drew at the office today and our conversation was perfect. He was able to assist me accurately and quickly. I definitely picked the perfect agents office. Highly recommended!!"
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Katrina Sandridge

August 2, 2023

5  out of  5 rating by Katrina Sandridge
"Always able to reach my agent or representative. Knowing all my needs are in one plan and are very affordable. Thank You"
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Official Tru-Dru

July 20, 2023

5  out of  5 rating by Official Tru-Dru
"Great customer service supports my life insurance."
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Jay Evans

April 26, 2023

5  out of  5 rating by Jay Evans
"Sarah was wonderful to work with and we are very happy with the service and thankful!"
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Sakaya Ware

March 17, 2023

5  out of  5 rating by Sakaya Ware
"Best costumer service I have ever received. Ms.Christina was a great help. She explained everything down to the T & made me feel good about my purchase with State Farm. If anyone ever asks, I will refer them to State Farm."
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Crystal Storne

March 9, 2023

5  out of  5 rating by Crystal Storne
"Sarah was very insightful and helpful when adding an additional car to my policy. She patiently and professionally looked for every possible discount that was applicable to me. Thanks Sarah"
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Azure Gourmet

January 17, 2023

5  out of  5 rating by Azure Gourmet
"I've had some hiccups with Rick Mottern-State Farm but, that wouldn't be life, however, Riel has been awesome is an understatement, she has been truly respectful, patient and attentive to the latest adventure of my major disaster🤣 I've been with these guys like 13 years better than most marriages and Riel is new but she adapted very very quickly, generally I do not like change but Drew left us in great care with Riel. Thank you again Riel for taking time to address my concerns and providing an awesome experience. Dr. M"
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Margaret Discenza

January 17, 2023

5  out of  5 rating by Margaret Discenza
"Christina Loftin was our agent and was very helpful in guiding us through the process of getting insurance for our vehicle in Georgia. She was very patient and helpful. I would recommend her and this office for your insurance needs."
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Tanyetta Williams

January 17, 2023

5  out of  5 rating by Tanyetta Williams
"I’m so appreciative of Shani Lee’s customer service skills. She’s not only knowledgeable about the business, but is professional, kind, patient, and prompt. She had a willingness and zeal to help me feel important and at ease as she proficiently took care of all my questions and concerns. Shani Lee also repeated the questions I asked her, looked up my policy information, and provided me with satisfying answers. I love that she even reached out to my other State Farm agent about my homeowners insurance, put notes in her computer about our conversation, and gave me a return follow up phone call minutes after speaking with her. I couldn’t ask for a better experience! She is awesome!!! It’s good to know that people like Shani Lee still exist.. Thanks for having her on your team."
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Emily Diamond

January 12, 2023

5  out of  5 rating by Emily Diamond
"Sarah was extremely helpful. As a first time buyer of auto insurance, she explained everything to me in a way I could understand it. Thanks Sarah!"
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David Ross

December 28, 2022

5  out of  5 rating by David Ross
"I am very satisfied with the service I experienced with this group! Olivia Moreland and Jeff Harwell were super helpful and friendly, and ended up helping me save lots on car insurance. They even got me set up with additional coverages I wanted with no hassle. They were here for me every step of the way, and were very responsive (something I can't say about my previous insurance company). Overall, I'd totally recommend these guys!"
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Jeff Lemoine

December 7, 2022

5  out of  5 rating by Jeff Lemoine
"Shani Lee answered the phone on the first ring- no automation! She took the time to listen to my questions and quickly explained how it would be handled. I received a verification email regarding our conversation and solution within two minutes. AWESOME CUSTOMER SERVICE!!!"
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Jacqueline McCray

November 29, 2022

5  out of  5 rating by Jacqueline McCray
"Drew was the first person of contact and was VERY nice and understanding. He assisted me while also relieving me of my anxiety as I just got out of a total loss car accident. Reial stepped in and knocked it out of the park with her superb customer service. That really made a difference in the outcome of events as I could not have asked for a better agent. At first, I was a bit disappointed to not speak with Mr. Mottern, but I quickly learned he has a stellar staff by his side!"
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Deronda Horton

November 20, 2022

5  out of  5 rating by Deronda Horton
"Drew and Shani have worked together to resolve some billing issues I experienced initially and did so professionally and expeditiously. Drew followed up with me to keep me informed of progress and I appreciated their support. Shortly after, there was an increase in my rate that I assume was a repeat of the billing issue and within 24 hrs Shani emailed explanation of the charges. Drew and Shani work together to provide great customer service."
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Andreas Pi

November 12, 2022

5  out of  5 rating by Andreas Pi
"Drew was great! He was able to help us and give us a quote and set the insurance active the same day in a matter of minutes. Great service!"
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Cyril Smith

October 21, 2022

5  out of  5 rating by Cyril Smith
"Shani is a such a great help in that office. So attentive and pays attention to details."
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Ry_on_the_rye J

September 21, 2022

5  out of  5 rating by Ry_on_the_rye J
"Drew was amazing! I purchased a vehicle and went online to get a quote. He contacted me, and was polite and understanding. Best quote ever"